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Privacy Policy

How we collect, use, and protect your personal information

Last updated: June 2026

MA AJAB TOURS AND SAFARIS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maajabtoursandsafaris.com or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number (when you submit an inquiry or booking form)
  • Travel dates, number of guests, and itinerary preferences
  • Any additional details you include in your messages to us

We may also automatically collect limited technical data such as your browser type and pages visited to help us improve our website experience.

2. How We Use Your Information

We use the information we collect to:

  • Process your safari booking or travel inquiry
  • Communicate with you about your reservation or questions
  • Send you relevant travel information or itineraries you have requested
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

  • Partner lodges and service providers — only as necessary to fulfil your booking (e.g., sharing guest names and arrival dates with a booked lodge)
  • Legal authorities — where required by law or to protect our legal rights

All third-party partners we work with are bound by confidentiality agreements and are not permitted to use your data for any purpose other than delivering the agreed service.

4. Data Storage and Security

Your data is stored securely using Google Firebase (Firestore and Firebase Authentication), which is hosted on Google's infrastructure and complies with industry-standard security protocols. We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

While we take every precaution, no method of electronic storage is 100% secure. We encourage you to contact us directly if you have any concerns about your data.

5. Cookies

Our website may use essential cookies to ensure basic functionality. We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, though some parts of the site may not function as intended.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for communications at any time

To exercise any of these rights, please contact us at info@maajabtoursandsafaris.com.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: